Description

Navigating the complexities of transport and travel support can be challenging for NDIS participants in metropolitan areas. This service is designed to streamline the management and claiming of NDIS-funded transport and provider travel supports, ensuring that participants can focus on their goals without logistical hurdles.

Key Features

• Participant Accessibility: Enables participants to access funding for essential transport needs, whether it's commuting to work, attending educational institutions, or engaging in community activities.

• Provider Support: Allows providers to claim travel time and transport costs effectively, ensuring that support delivery remains seamless and transparent.

Provider Travel Time

Providers can claim up to 20 minutes of travel time per appointment for eligible supports, such as personal care and community access. This requires prior agreement with the participant, fostering clear communication and planning.

Transport Costs

Additional transport costs, like per-kilometre car usage or public transport fares, can be claimed when pre-approved by the participant. This ensures that all parties are aligned and that costs are managed efficiently.

Participant Transport Funding

Funding is structured at three benchmark levels, tailored to the participant’s engagement in work, study, or community activities. Participants have the flexibility to manage this funding through various methods, including NDIA management and self-management.

Claiming and Invoicing

Accurate claiming and invoicing are crucial. All claims must reflect actual travel time and align with service agreements. Providers are required to use designated NDIS support line items, ensuring compliance and clarity.

Common Use Cases

• Participant Transport: Facilitating transport to work, study, or community events.
• Provider Accompaniment: Supporting participants during community access activities and managing related travel claims.

Maintenance Guidelines

Providers should ensure all claims are pre-agreed and documented, maintaining transparency and adherence to NDIS guidelines. Regular reviews of NDIS rules are recommended to stay updated on any changes.

This service plays a vital role in empowering NDIS participants and providers, enhancing accessibility and support within metropolitan communities.