Description

Navigating the complexities of managing NDIS-funded transport supports in metropolitan areas can be streamlined with effective support management. This service is designed to facilitate the claiming and management of transport funding for NDIS participants, ensuring clarity and flexibility.

Key Management Options

Participants have the flexibility to manage their transport funding through various methods:

• NDIA-managed
• Plan-managed
• Self-managed
• Periodic payments

These options allow participants to tailor their funding management to best suit their individual needs.

Claiming Process

Providers can recover additional transport costs based on the participant’s chosen funding management method. This is achieved through claims made using the designated NDIS support line item via the NDIA Provider Portal. Such a structured approach ensures that all parties involved have a clear understanding of the financial transactions.

Funding Flexibility

Transport funding flexibility is available within Core supports for NDIA-managed, plan-managed, or self-managed funds. However, this flexibility is not applicable if all funds are received as periodic payments. This aspect of the service allows participants to adapt their funding use to their specific circumstances.

Provider Cost Recovery

Providers may recover travel costs for accompanying or transporting participants. These costs are typically negotiated and included in service agreements, often based on distance. Additionally, worker time can be claimed at the hourly rate when accompanying participants, providing transparency and predictability in service costs.

Travel Time Claims

In metropolitan areas, providers can claim up to 20 minutes of travel time at the hourly rate, with prior agreement from the participant. This applies to travel without a participant and is particularly relevant for child and therapeutic supports, where travel time can be invoiced separately.

Remote Area Considerations

For those in remote areas, higher price loadings apply, and travel costs can be shared among participants if agreed upon. This ensures that even in less accessible areas, transport support remains manageable and equitable.

Common Use Cases

This framework supports:

• Managing and claiming NDIS-funded transport supports
• Negotiating travel cost recovery
• Enhancing participant access to community, work, or daily activities

By adhering to NDIS guidelines and maintaining clear service agreements, both providers and participants can benefit from a well-organized transport support system.