Description

Managing transport supports for NDIS participants in metropolitan areas can be streamlined with effective tools and processes. This service facilitates the management and claiming of transport funding, ensuring alignment with NDIS guidelines. It caters to participants and providers by offering various funding management options, including NDIA management, plan management, and self-management.

Key Features

• Flexible Funding Management: Participants can choose how to manage their transport funding, with options for direct management or periodic payments.

• Efficient Claiming Processes: Providers are required to claim transport costs using designated NDIS support line items, adhering to the participant’s chosen funding method.

• Core Supports Flexibility: Participants have the flexibility to use Core supports for transport, provided their funds are appropriately managed. This flexibility is not available if transport funding is received as periodic payments.

Additional Cost Recovery

Providers have the ability to recover additional transport costs, such as kilometres travelled, if agreed upon in the service agreement. It is advisable for providers to consult relevant employee awards for guidance on allowable costs.

Worker Time and Travel Claims

• Claiming Worker Time: Providers can claim worker time at the hourly rate when accompanying or transporting a participant. However, claims cannot be made if the worker is only transporting the participant without providing other supports.

• Travel Time Claims: Up to 20 minutes of travel time can be claimed at the hourly rate, provided there is prior agreement with the participant. Travel costs can also be shared among multiple participants if agreed in advance.

Rate Adjustments and Invoicing

In remote areas, higher rates apply, and travel costs can be distributed among participants. Providers must ensure accurate invoicing by separately billing travel time and ensuring claims reflect actual travel duration.

Use Cases

This service is ideal for:

• Managing and claiming transport for NDIS-funded activities.
• Supporting travel to and from appointments.
• Sharing transport costs among multiple participants.

Maintenance Guidelines

Providers should ensure all claims and invoices comply with NDIS guidelines and participant agreements. Regular reviews of service agreements are recommended to confirm arrangements for transport cost recovery and apportionment.